Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Top Touch (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love these. I got them for two reasons. My little kids keep kicking the back of the driver/passenger seats leaving footmarks so I wanted something to protect my seats. Then I also wanted something to help keep my car more organized. They work great and easy to install.
My car has one back pocket in each of the front seats. That's great until you realize you need to store five books, three toys, tissues, medicine, and tablets. It's impossible! My friend recommended that I order a backseat organizer to help me. Truth me told, I bought one from the dollar store. As I expected, it ripped within a few days and I was back to square one.
I found this organizer in my search results and bought it due to the utility and the reviews. I'm really glad I did. So far, I'm able to store all of the little things my kids need with no problem. The organizer itself attaches easily to the seat (admittedly, it takes a little while to get it in the right position) and is sturdy once you tighten the straps.
The tablet holder is a nice bonus, but just make sure you turn up the brightness on the tablet before you put it in the holder because it tends to create a big glare.
Overall, I'm very happy with the product and its quality. I recommend it!
The goods was shipped quickly. The quality is good. The producer and the goods recommend
It's fine. They're trailed to the seat, let's use it. Thanks to the store for the fast shipment of the goods. The parcel was not tracked on the territory of the Russian Federation.
Thank you, everything is just super!!! And goods and delivery!
The fabric is very dense.So everyone's happy.
Very good and excellent for any car to use. Very easy to instal and it fits probably for all make cars witch have seats! Vey good that tablet can fit easily there. My boy loves it now, he can watch his favorite cartons while we traveling, same as mum because she can fit lot stuff in those pocket's. Good quality material comparing for price. Easy to clean. Definitely would buy anotherone for another car! Highly recommended!
With two children I have a constant mess in the back of my car, I have tried some other organisers which have not been secure into the seat but these are sturdy and strong, very helpful on long journeys
It is headache for me with the 2 kids always sitting at the back seats kicking the legs to spend the boring time, snacks and toys are everywhere. The car organizer is really helpful. It's made of water resistant machine washable material, multi pockets are easy to organize different things nicely. Now my car is clean and tidy, big relief. Thank you.
It's all here.
The order is satisfied, very fast delivery. Very convenient organizer, many things can be put. Thank you!
We have used these several times in roadtrips and around town. They hold A LOT and secure in place very easily. When it's daylight, there is a reflection through the plastic for the tablets, but.... you can either put them in with case inside and just leave the tablet hanging outside. It holds 4 bottles/cans and multiple pockets for snacks/earbuds/books/whatever you can find to stuff in them... LOVE THEM!
Bought this backseat carseat organizer after my sister suggested it since I had a ton of stuff laying on the floor. This is a definite solution to alleviate that. Especially great if you have kids and need spare diapers, wipes, books, etc. Storage for car trips. There are 2 straps to hold the organizer in place...on the head rest and bottom seat. I have an SUV and the bottom strap needed to be the longest. It aldo loosened pretty easily with a gentle tug but not enough to dangle. There are plenty of pockets for all sorts of stuff you need to haul around. All in all, glad I got this to add some organization to my life.
I'd highly recommend these to anyone who a) has a lot of child-related mess in the back seats, and b) wants somewhere to hang an iPad or tablet for WATCHING ONLY. It wouldn't be feasible to have a tablet sitting in here for frequent usage as it'd be too far away. They have a lot of storage, are extremely easy to attach to the front seats and are a great colour as they don't stand out too much. Different sized pockets are very useful too.
I was a little unhappy because due to the photo it has a strap on upper slide to hold it when smaller objects were in that pocket. However overall I loved the product and it was nicer than off the rack versions from retailers. I used to to organize my car since I have two kids. I was thrilled that it was a pack of 2 for the price of 1 at retailer but better quality. Good investment for families!
I was getting tired of having so much STUFF in my vehicle - no matter how often I try to clear it out I always need different things when I travel. Found these and was happy to be able to tidy my vehicle! These seat back organizers are perfect. I am able to neatly put books, make up, pens, tissues, snacks - just about everything that was littering the floor is now neatly stored. This also has a nice size clear compartment that would be ideal if you wanted an iPad or screen for kids to watch it to store their travel necessities. Easy to fit over the back of the seats too and so I’m sure easy to move from vehicle to vehicle if needed. Great value.
Excellent utility and design. Functional in back and on front of seat for family and work purposes. Two adjustable straps are very helpful. I am concerned that the lower strap clip may poke into my back; it may be a better idea to put the clip immediately next to the organizer instead. Very happy with my purchase!
I drive a Subaru Outback and where this vehicle is great in space and comfort it lacks in storage options. I have 2 active children, oldest 7 and youngest 2. Our little family loves road trips and are constantly on the go! My car gets so unorganized and is a catch all for toys snacks and all kinds of things. These seat organizers are everything! I can keep their back seat neat and tidy while still bringing them their snack, toys, and extra set of clothes for emergencies! I love them. They seem very sturdy once I tightened the straps and I love that it has the clear pocket for my kids tablet. It allows for them to watch a movie on the go. I think these are definitely worth the price. All in all I give 5 stars!
My kids had rubbed their feet for years on the back of the front seats until the material is in bad shape. If I had this cover before my seats would still look new xD
Love all the pockets so everything is nicely organized.
Great storage. Only thing that is not as great is the bottom strap is very sturdy.
I can not stand having a dirty car the organizers have so many pockets, I’m able to store all the necessities I would need while we’re out and about.
I needed to replace our old kickmats, and these are great. They were a great price and I love all the pockets. They are easy to install- you clip it around the top of the seat in front and the bottom. It does not bother the person in front at all, I have not had a problem with the clip getting caught in my hair or anything. There is a lot of pockets which is great. The clear one you can put a tablet, however if you have a huge kids case, it might not fit in fully....which is kind of to be expected. The pockets are sturdy enough to hold a drink, or something else. My kids always seem to be hiding snacks in them.
Just received and installed product. Fits what I expected so far. A bit of elasticity in the top border so it fits a bit closer to my seat may be an addition to consider for the future designs but Other than that.. will see how it does overall!
Excellent material quality, I recommend! I arrive in 15 days in Chile.