Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Top Touch (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These are great, a little bulkier than I thought they'd be, but they serve their purpose.
It's a bit big for the driver side, so I put it on the passenger side. Bonus, now I can take them out without blocking my view of the road. If you put them in the slot correctly, they don't move around.
Best place for my sunglasses in the car. Easy to reach yet out of the way.
Perfect for my use but it’s a little bulkier than I expected.
I have not had any problems with the case I ordered. There is light assembly required--really just attaching the clip and a shiny decorative piece--but the case seems to be durable and serves it purpose. I had no trouble clipping the case to my vehicle's thick visors. The clip can also be attached in either direction to the case if I wanted to clip it elsewhere. I have stored several different pairs of ladies sunglasses of different sizes, and all fit without issue. The soft lining of the case seems to prevent scratches. Other reviewers have mentioned that their cases have some difficulty opening, but my case opens easily with a gentle press. If anything, mine swings open quicker than expected at times if the vehicle is moving, but it isn't really an issue. I ordered the gray case, and it perfectly matches the interior of my Mazda. If it weren't a clip-on accessory, it would almost look like factory issue.
No instructions on my box but it was easy to figure out. The silver accent on the front you have to put it yourself and I chose not too. The case itself is very good quality, the little silver thing looks cheap. It is a big case, great for all sizes of glasses. I ordered a second pair for my husband since it fit his work prescription goggle looking glasses. It fits a couple cards. Also I got the grey but it matches perfectly my tan interior. The opening part is the most convenient for me, specially if you are driving. Simply push and Tada!
For many cars that doesn't come with glasses holders, this is a good solution. Not only this provides the storage, but also keeps the glasses cool. One suggestion to make this product better - add some fabric on the surface of clip to increase frictions when it's clipped onto the visors.
My wife's Kia has only one glasses "cubby" storage area and my Dodge Ram truck has none, and I wanted a place to store my glasses and sunglasses. I was concerned about the size of this case and how we might bump our heads on it if it was attached to our sun-visors. Then I realized I could slide the clip in between the upholstery and frame of our skylights and "voilla" the perfect place.
The cases work well, however in many cases they won't just drop open with one push. I have to push it for opening and then gently pull it open right afterwards. This is not a problem, and actually gives me a positive open only when I need it. It doesn't just drop open if you accidentally bump it. We're quite pleased with them.
so cute really helpful nice place to leave my sunglass !!
Low priced sunglasses holder for car is what i was looking for, great store!
Lightweight and each to install. On mine, the magnet used for securing the case closed came out soon after receiving and setting up in the car. Solved with glue, of course. Well see if that solution "sticks". Overall, if the magnet issue hadn't occurred....decent product, but I agree with comments made by others about overside glasses.
Like it a lot. Quality is excellent. Packed well. Recommend.
This visor glasses case fits perfectly on the visor and stays secure. It holds and protects the glasses with a padded interior and stays closed once shut. I’m glad I made this purchase!
Amazing quality for the price, I will buying more for my friends too. I feel like it’s reliable as all their products have been. Indeed I have banged it a bit and it holds up well.
Love the fact that you get two ways to store fosses/sunglasses with this purchase. The large case is large enough for oversized sunglasses and the clip is big enough for thicker visors. Priced right and fast delivery!
My husband is always forgetting his reading glasses when we go out, so after buying the glasses carrier, he keeps a spare set in this.
I bought this case for my Acura SUV. The single clip was easy to attach to the case and seems very secure. The case fits onto the padded visor of my vehicle and is quite secure. Was glad to see that it does not interfere with the flip-down mirror that's part of the visor. My wireframe, aviator-style, prescription glasses fit into the case and are held in place very well. It is extremely easy to flip open the case and retrieve the glasses while driving. The magnetic closure is terrific. I unhesitatingly recommend this product and am only sorry that I didn't have it years ago.
Priced right and fast delivery!
Good quality! Looks exactly as on pictures!
Very handy. Works great and my glasses fit nicely. Fits on my car visor.
it is not flat and gets in my line of sight so It is now on the pasengers side
Quality is cool!!! Will buy more accessories for car from this shop.
Very beautiful! Arrived well packed and protected. Thanks!
Just what I was looking for!
Sunglasses Magnetic Case seems to be a good product and works well.
I am a sunglasses freak so this comes in handy. I think the magnet could be a tiny bit stronger but other wise good