Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Top Touch (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great quality. Great tool for your work!
The bracelet is decent. I liked it. thank you.
don't recommend
The material is not bad, the magnets are good, which was at hand, i think it will be useful more than once)
These come in handy when doing a home project or working on your vehicle. We put up a shed and the amount of screws we dropped was crazy. So when I saw these. I knew I needed to try them. These make it so you don't have to constantly go back and forth for different screw driver heads. And you can fit many screws and bolts on these, saving time. They fit on mine and my husbands wrists. With these wrist bands, you save time and frustration.
his is a great idea for a product and has proven useful, but from a designer's POV they really missed the mark; there is only two magnets on this entire wrist band. I Understand you have to account for varying wrist sizes, but there could still be a magnet on the black strip where logo is located. And maybe im wrong on this part, but there could also be magnets in each section of the velcro part or at least a few more. It would make it more bulky but i dont think that matters to the audience purchasing this item already toting heavy power tools looking for a little more help to make their job easier. Add more magnets and you'll get 5 stars
can't recommend.
Everything is fine, the quality is decent.
Sewn well, everything is smooth, the seams are straight, the sticky part is wide, it will keep well, the magnetic part holds well
Very fast delivery
Magnets can hold even heavy knives.
I bought this for my husband to help with hanging pictures and to avoid having pieces everywhere and missing washers that fall. He wears it on his wrist, puts the small screws and items he needs on it and can climb his ladder and not have to yell for help when things fall or he needs stuff handed to him. It is all right there and works perfectly
This is exactly what I wanted. These Magnetic Wrist Bands are what every person needs that takes anything apart or uses tools. Great for PC enthusiasts, PC technicians, Carpenters, Handy People and for anyone in the home doing projects. They are very lightweight and they feel very comfortable to me. You can't beat the price for the overall quality. The way they are made they should last an very long time.
This does exactly what it says. It is both wrist-sized and magnetic. My scissors keep getting stuck to it in the junk drawer and I have to break them up. Which makes me feel a bit conflicted. Who am I to deny them the love they can find in my junk drawer? It is a lonely place.
with 2 Pockets , so some non-metallic tools are also easy to hold. Keep tools on your wrist while you work, ideal for holding nails, drill bits, small tools, screws, bobby pins and much more. No worries from searching for small parts in the toolbox or your pockets, fully improving your work efficiency.
Perfect home improvement and toolbox accessory. Awesome gift idea for husbands.
Magnets are good, it is worth taking
Wonderful wristband. The quality is excellent, well holds metal scissors, knives, all sorts of screwdrivers. Now you do not have to keep anything in your teeth.
Always need someone to help me pick up or pass the small parts, nails, nuts, screws when I am working on the ladder. With the wristband I no longer bother my family. Strong enough for drill bits and big nails. Great to have in my tool bag. The other one I put in my gun cleaning kit. Last time I lost a pin, it took me 20 minute to locate the piece. With this strong magnet, no more missing small parts. Hooray! ##I purchased with my own money and this is my honest review. Please click helpful if you like it. Thanks. ##
that's not good enough
I think this is a great gift for any person that loves to work with tools. I purchased these for myself and have a very small wrist and I was worried that it may not fit well. I probably have a 8 inch circumference wrist and they fit very well on me. They are very soft in the inside so it does not irritate my skin. The magnets on the product are very strong. That one time I held up to 18 screws and that saved me from putting the screws in my pocket or losing them. Overall this is a very cool product. Whoever thought of this is very smart.
This is an awesome thing to have, especially when working on vehicles. I can use the magnetic wristbands to hold all my screes, nuts, and bolts. That way I don't lose them on the ground. They are very comfortable and breathable; my wrists don't get sweaty when I wear them. They would also be perfect for anyone who uses tools that can be adhered magnetically to the wristbands, like carpenters, seamstresses, tailers, and electricians, just to name a few. Highly recommended!
Hi, thanks a lot and good luck!
Great set of magnetic work wristbands. Very strong magnets, I've used it to hold small tools and sockets, and a flashlight while I'm working in dark spaces, in addition to nails, nuts and bolts. Very comfortable and well designed. I like the pockets, and the integral wrist strap, it makes it easy to quickly strap around your wrist. Very handy addition to my tool collection. The velcro is strong, and it stays in place. The guys at work all like them, Christmas presents?, dont tell them.
I love these so far! I used them to hold the screws while I put up more hooks in the garage this weekend and they were perfect. I usually try putting the screws and predrill but I’m my pocket but now I can have it right on my wrist! It saved me time and helped keep everything organized. Really like these and they would make the perfect gift for anyone that woes with a screws or nails at all.
Perfect for when you’re doing takes around the house. It’s really nice that when I had to go up the ladder I had all the items I needed right there at my wrist and didn’t have to go back up and down or have my kiddos handing me items and whining about it. The magnet strength is super impressive and able to form around your wrist so it doesn’t feel uncomfortable. You can see in my picture how it could hold my wire strippers. These bands are game changer and not sure how I’ve gone without it!!