Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Top Touch (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Seems to do the job. Can't testify to the water resistance/leakproof yet. I like the fact you can clip on plastic grocery bag liners to help keep it clean!
I always kept a regular plastic trash bag on the back seat for my daughter's used napkin, snack, and drink waste, and it had always been a mess. This product came in the perfect size, enough to hold plenty of trash while not affecting the comfort level for the back seat passenger. Quality is great, and the price is comparable with similar products.
If you have a 2018 Sierra with a center console on a bench seat it fits on the floor in front of the center console. Stuffing the strap inside the lower console compartment will keep it in place! Perfectly placed for ease of use. A nice surprise was discovering that oversized mugs fit in the trash can opening!
I love this trash can. It's an excellent waterproof trash can for my new Odyssey. It fits well with my one-month-old car. I no longer have garbage in my car. Love it!
I really need this because, because I drive Uber and many of my customers` stuff trash under the seat. This really helps me out. It can even hold liquid. Great product!
I like the size, which is just right for our car which does not have too much room inside. The inside has a waterproof liner. It works well as a trashbin.
My old car trash can was falling apart. This one fits perfectly and even has a lid so you don’t have to see the trash. Exactly what I was looking for!
Great trash can to maintain my car without trash anywhere. You can also use it as a storage bags to keep your drinks cold, due inside is insulated. The quality is really good. I highly recommend this product!
Great garbage can for my car. It is very well made and durable. This is very small and discreet. It removes and installs quickly so it is simple to empty when needed. I am very happy with this purchase.
Very good product it keeps the car clean especially with kids mess.
This was not a bad purchase. However, it is a little difficult to put in place.
With 3 kids (and a messy mom), this is a lifesaver in our car. All the little garbage that used to end up in cup holders or on the floor now ends up in here. Makes a big difference in keeping the car clean. So easy to clean and doesn't leak everywhere if a juice box gets thrown in there.
This has made life so much easier!! I’m always on the go and don’t have the time to clean my car out every day! I’m always filling up my compartment on the door with my trash. It’s so tiny and fills up fast so papers are always flying out... 😬I really don’t litter on purpose.. this can is the perfect size it doesn’t get in the way and keeps my car trash free!
Nice trash can for my truck. Has a strap so you can hang it somewhere. I will probably hang it from my console. It has a lid so you don`t have to see the trash sticking out and you can put a small waste-basket bag in it to keep it clean. Or you could use the plastic bags from shopping.
I love this little trash can for my car it’s perfect! The thing is it should have came with more extra trash bags
Great product. Hopefully holds up to my 3 kids on a road trip when we can.
Was a lot smaller than anticipated but still very good. Serves its purpose. The item is foldable so when it’s empty it’s flimsy.
Was a lot smaller than anticipated but still very good. Serves its purpose. The item is foldable so when it’s empty it’s flimsy.
Greeeeeeat for my car. My cars way less messy, no more trash on the floor. I drive for work so this has made my life so much easier. Thanks!
I just wish it has a way to secure it from the bottom too. I going to figure out something to put at the bottom to make it a bit more stable when empty.
I love that this keeps my car clean. We have it in the backseat between my kids` car seats and they can reach it which is really nice. Love it.
Item is as described. Material is thick and durable, more so than expected. Inside is the same material as a lunch pail, very easy to clean. A little larger than expected, but happy to see that. Fast shipping and well-packaged. Would recommend product and seller.
My daughter is so thankful for this car trash can! Great for her car! Much classier than the usual plastic bag and it has a lid so people don’t see/smell the trash! Highly recommend for anyone on the go or with a work car they live out of like we do! Has a zipper pocket to keep bags, etc.!
I used this as a little trash can for my car and it’s worked so well to keep my car clean! I used to just leave every little piece of trash everywhere but this makes it so much easier to be clean.
I have been searching for the right type of trash bin unit for a while. Nothing really fit what I wanted. I knew I didn't want anything hanging off the back of my headrests since I have hooks for my purse and whatever else and was searching for something like this. I wanted a unit that would include holding a box of Kleenex but they all needed to be hung off the back of the headrest. After much research and deliberation and reading reviews, I decided to give this a go. It reminds me a weirdly shaped lunch bag but it's not flimsy and it's fully lined. The pictures and descriptions are accurate. It was easy to open up and put in place. I have it hanging off the arm rest and it's a perfect fit. It doesn't need a plastic bag since the lining makes it easy to wash but I'm lazy and don't want to clean it out so I use a bag that I can remove and throw away when it gets full. So far, it's done exactly what I wanted and hasn't collapsed on me, which I was worried about. It's sturdy and well made for the price. The storage panels...I don't have any use for them but I didn't buy this product for that so it makes no difference to me. However, having that feature for future use and maybe attaching it the back of my car seat or somewhere else is a nice option to have in case I change my mind. Plus, if I have to, I can collapse it and easily stow it under my seat if I need to. This is a product that's exactly as advertised. I'm happy with it and would recommend.